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Refunds/Exchanges:

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REFUNDS

 
bulletComp4Less wants you to be satisfied with your purchase. We realize that sometimes a product just does not work out. For such instances we have a 30-day money back policy. Merchandise (except software) purchased from us may be returned for a refund (minus the cost of shipping) within 30 days of the invoice date, provided that you have a copy of a valid invoice or sales receipt. 

 
bulletAll returns for refunds must be accompanied with the original boxes, manuals, cables, etc. in resell-able condition, and we must be notified within 30 days of the purchase date. Merchandise that has been damaged by the end user, and is not the result of a manufacturer's defect, will NOT be refunded.

 

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WARRANTY

 
bulletAll merchandise is covered by a full one-year manufacturer replacement warranty.
bulletShould any computer hardware fail within one year of the purchase date, we will, at our discretion, repair or replace it.
bulletMerchandise that has been damaged by (you) the end user, and is not the result of a manufacturer's defect is not covered under warranty and will be returned to the customer at his/her own expense.
bulletThe customer is responsible for shipping charges when returning hardware for service, exchange, or return.
bulletAll items must be accompanied by their original boxes, manuals, cables, etc., and all items must be in near-perfect condition
bulletStickers and barcodes must not be removed from computer hardware; doing so may void the warranty we provide, as well as the manufacturer's warranty.
bulletAll returns must first receive approval by one of our representatives. To receive authorization, you may contact us or fill out an online return formMake sure you include your name, invoice/sales receipt number, and a detailed description of the problem or reason for return.  Packages sent to us without prior approval will not be accepted.

REFUSED PACKAGES
bulletIf we ship you an item via COD, and if (you) the end-user refuse to accept a package upon delivery, (you) the end-user will be billed applicable shipping charges, restocking, and COD fees.

 

 

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Last modified: August 30, 2002